Amusing Offering: Wag Brigade

Pig greets travelers at San Francisco airport: LiLou is the first swine to join the airport’s a team of therapy animals, and is believed to be the only airport porker in the country.

Adorable. Memorable. Unexpected.
The Wag Brigade brings joy to an otherwise stressful environment.

Design Considerations:
Sometimes called “surprise and delight” – how might we unexpectedly insert moments of joy into traditionally negative experiences?