Reaction: Positive Outlier Airport Security

(Originally published in July 2013)

The ‘Israelification’ of airports: High security, little bother | Toronto Star

“That’s the process — six layers, four hard, two soft. The goal at Ben-Gurion is to move fliers from the parking lot to the airport lounge in a maximum of 25 minutes.”

Simple service solutions for international security problems– A perfect candidate for the distribution of positive outliers

Design Considerations:
If a necessary task is causing a bottleneck or other pain point – how might we break apart and distribute the task in order to reduce perceived pain?

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